Privacy Policy

1. Information We May Collect

We may collect information that you provide directly to us, information collected automatically through website technologies, and information from third-party platforms or service providers.

Information You Provide

You may provide information when you:

• Submit a contact form.
• Request information about Royal Heritage products.
• Inquire about becoming a restaurant, retail, distributor, or wholesale partner.
• Subscribe to newsletters or updates.
• Contact us by email or through the website.
• Participate in future promotions, events, surveys, or e-commerce experiences.

This information may include:

• First and last name.
• Company name.
• Job title or role.
• Email address.
• Phone number.
• Business type.
• Location.
• Product interest.
• Partnership interest.
• Message or inquiry details.
• Any other information you choose to provide.

2. Business and Partner Inquiry Information

Because Royal Heritage works with restaurants, retailers, distributors, wholesalers, chefs, consultants, and other commercial partners, we may collect business-related information submitted through inquiry forms or direct communications.

This may include:

• Company name.
• Business address.
• Distribution region.
• Type of business.
• Product needs.
• Estimated volume.
• Sales channel.
• Commercial opportunity details.
• Notes related to potential partnership discussions.

Submitting business information does not create a partnership, distribution relationship, sales agreement, or obligation by Royal Heritage to respond, provide samples, supply products, or enter into an agreement.

3. Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, pixels, server logs, or similar technologies.

This may include:

• IP address.
• Browser type.
• Device type.
• Operating system.
• Pages viewed.
• Time spent on the website.
• Referring website.
• General location information.
• Click behavior.
• Form interaction data.
• Video engagement.
• Website performance data.

This information helps us understand how visitors use the website and how we can improve the user experience.

4. Cookies and Tracking Technologies

Royal Heritage may use cookies, pixels, tags, analytics tools, and similar technologies to:

• Operate and improve the website.
• Understand visitor behavior.
• Measure website performance.
• Analyze marketing effectiveness.
• Support future advertising or retargeting.
• Improve content, navigation, and user experience.

You may be able to adjust your browser settings to refuse or delete cookies. If you disable cookies, some website features may not function properly.

5. Analytics and Advertising Tools

We may use third-party analytics and advertising tools, including but not limited to Google Analytics, Meta Pixel, YouTube embeds, email marketing platforms, CRM tools, or other digital marketing technologies.

These tools may collect information about how users interact with our website, videos, forms, ads, or digital content.

In the future, Royal Heritage may also use location-based advertising, programmatic media, geofencing, retargeting, or similar digital marketing strategies to promote Royal Heritage products, content, restaurant partners, retail partners, events, or e-commerce offerings.

6. How We Use Information

Royal Heritage may use collected information to:

• Respond to inquiries.
• Communicate with potential partners.
• Evaluate restaurant, retail, distributor, or wholesale opportunities.
• Provide information about Royal Heritage products or services.
• Send newsletters, updates, or marketing communications.
• Improve the website and user experience.
• Analyze website traffic and engagement.
• Support advertising and marketing campaigns.
• Develop future e-commerce, event, or consumer-facing experiences.
• Manage business relationships.
• Protect the security and integrity of the website.
• Comply with legal, regulatory, or operational requirements.

7. Marketing Communications

If you provide your email address or contact information, we may use it to send communications about Royal Heritage, including product updates, partner opportunities, events, availability, brand content, newsletters, or marketing materials.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in those emails or by contacting us directly.

Even if you unsubscribe from marketing communications, we may still send non-marketing communications related to business inquiries, legal notices, administrative matters, or ongoing relationships.

8. How We May Share Information

We may share information with:

• Website hosting providers.
• Email marketing platforms.
• CRM providers.
• Analytics providers.
• Advertising and media partners.
• Payment processors, if e-commerce is added in the future.
• Logistics, fulfillment, or shipping providers, if applicable in the future.
• Consultants, contractors, or service providers assisting Royal Heritage.
• Legal, accounting, regulatory, or compliance advisors.
• Restaurants, retailers, distributors, or partners when necessary to respond to inquiries or support business opportunities.

We do not sell personal information in the traditional sense. However, certain analytics, advertising, or tracking technologies may be considered “sharing” or “targeted advertising” under some privacy laws.

9. Third-Party Websites and Embedded Content

Our website may contain links to third-party websites or embedded content, including:

• YouTube videos.
• Social media pages.
• Restaurant websites.
• Retailer websites.
• Reservation platforms.
• Distributor or partner websites.
• Payment or e-commerce platforms, if added in the future.

Royal Heritage is not responsible for the privacy practices, content, policies, or security of third-party websites or platforms. We encourage you to review the privacy notices of any third-party websites you visit.

10. Where to Experience Royal Heritage

The website may include a “Where to Experience” section featuring restaurants, retailers, butcher shops, specialty markets, events, distributors, or other third-party locations where Royal Heritage products may be served, sold, promoted, or featured.

If you interact with those third-party locations or links, your information may be handled by those third parties according to their own privacy policies and practices.

11. Future E-Commerce

Royal Heritage may in the future offer online purchasing, subscriptions, gift boxes, event bookings, or other e-commerce features.

If e-commerce becomes available, we may collect additional information such as:

• Billing information.
• Shipping information.
• Order history.
• Payment confirmation details.
• Delivery preferences.
• Customer service communications.

Payment information would be processed by third-party payment providers. Royal Heritage does not intend to store full payment card information directly on its website.

Additional purchase-specific terms or privacy disclosures may apply to future e-commerce transactions.

12. Data Security

We use reasonable administrative, technical, and organizational measures to help protect information submitted through the website.

However, no website, online platform, transmission method, or storage system is completely secure. We cannot guarantee absolute security of information transmitted to or through the website.

13. Data Retention

We may retain information for as long as reasonably necessary to:

• Respond to inquiries.
• Maintain business records.
• Evaluate potential partnerships.
• Manage customer or partner relationships.
• Support marketing and analytics.
• Comply with legal, tax, accounting, or regulatory obligations.
• Resolve disputes.
• Enforce agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

14. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request that we limit certain uses of information.
• Opt out of marketing communications.
• Opt out of certain targeted advertising or tracking activities, where applicable.

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

15. Children’s Privacy

The Royal Heritage website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

16. International Users

Royal Heritage is based in the United States. If you access the website from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

By using the website, you understand that your information may be transferred to and processed in countries that may have privacy laws different from those in your country.

17. California and Other U.S. State Privacy Rights

Residents of certain U.S. states, including California, may have additional privacy rights under applicable law.

These may include rights to know what personal information is collected, request deletion or correction, opt out of certain sharing or targeted advertising, and limit certain uses of sensitive information, where applicable.

Royal Heritage will respond to applicable privacy requests as required by law.

18. Changes to This Privacy Notice

Royal Heritage may update this Privacy Notice from time to time. When changes are made, the updated Privacy Notice will be posted on this page.

Your continued use of the website after changes are posted means you acknowledge the updated Privacy Notice.

19. Contact Us

If you have questions about this Privacy Notice or would like to submit a privacy-related request, please contact: